Privacy Policy

1. Introduction

Welcome to Qoster! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our multi-platform content posting service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and profile information
• Content: Videos, captions, and metadata you upload to our service
• Platform Connections: Authentication tokens for connected social media accounts
• Support Communications: Messages you send to our support team

2.2 Information We Collect Automatically

• Usage Data: How you interact with our service, features used, and time spent
• Device Information: Browser type, operating system, IP address, and device identifiers
• Log Data: Server logs, error reports, and performance metrics
• Cookies: Essential cookies for authentication and service functionality

2.3 Information from Third Parties

• Social Media Platforms: Profile information and posting permissions from connected accounts
• Analytics Providers: Aggregated usage statistics and performance data

3. How We Use Your Information

We use your information to:

• Provide Our Service: Upload, process, and distribute your content to connected platforms
• Account Management: Create and manage your account, authenticate users
• Content Optimization: Generate platform-specific captions and hashtags
• Service Improvement: Analyze usage patterns to enhance our features
• Communication: Send service updates, support responses, and important notices
• Security: Detect and prevent fraud, abuse, and security threats
• Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Third-Party Platforms

We share your content with the social media platforms you've connected (TikTok, Instagram, YouTube) solely for the purpose of posting your content according to your instructions.

4.2 Service Providers

We may share information with trusted service providers who assist us in operating our service, such as cloud hosting, analytics, and customer support tools.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5.2 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

5.3 Security Measures

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

6. Your Rights and Choices

You have the right to:

• Access: Request information about the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Limit how we process your personal data
• Objection: Object to certain types of data processing
• Withdraw Consent: Withdraw consent for data processing where applicable

7. Cookies and Tracking

We use essential cookies to provide our service functionality. These cookies are necessary for authentication, security, and basic service operation. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: